NGĀ PĀRONGO
PARENT INFO POLICIES
Tīpako Rūma (Cabin Mates)
Campers may request to be placed in a Cabin with friends, however some age restrictions may apply. We work really hard to ensure Campers are placed accordingly so if cabins are filled before requests are received, cabin mates’ requests may not work out. Requests made after the initial registration may not be honoured. Even though we will make every effort to honour requests;
* One Big Adventure makes no guarantees with respect to cabin mate requests.
• If your camper is registered for OBA YOUTH, they will be in a cabin with other OBA YOUTH campers.
• Age – Our Cabins are sorted in age groups where possible. 5-7 years (Day campers only), 8 – 9 years (Juniors), 10 -11 years (Seniors) and 12 -13 years (OBA Youth).
• Siblings - We recommend that siblings stay in separate cabins, allowing their experience to be more individualised. Exceptions are occasionally made for special circumstances. Please call and let us know if you have a special circumstance; otherwise we will automatically separate your children.
Ngā Moni Utu (Payment)
In order to give as many campers as possible an opportunity to come to camp, we will be adhering strictly to our policy that states: Your camper’s balance must be PAID IN FULL PRIOR to your scheduled camp week. If you are not able to meet this requirement for any reason, please call the camp reception immediately, otherwise, your registration will be subject to dropping to our wait list or cancellation. This policy provides a way for campers on our waiting list to have the best possible chance to register for camp.
Rārangi Tātari (Waiting List)
We register our campers on a first-come, first-served basis. However, we do keep a waiting list in case of cancellations. If your camper is put on the waiting list we will email or call you to let you know. We will also call or email immediately if the camper gets into camp and off the waiting list. If your camper does not make it into camp, you will receive a full refund if you have already paid.
Tiki Atu (Camper Pick-up)
For the safety and well-being of our campers we request that if you, the parent or guardian, cannot pick up your child that you email or call the team at reception to advise them. Please leave us the first and last name of the person picking up your child, how they are related to the camper (ie. aunt, grandparent, neighbour, good friend of the family), and a contact phone number for them. This way we can ensure that the camper is going home with the contact person.
Whakakorenga (Cancellation)
Refunds are not issued for any cancellation of camp made within the two weeks prior to your camper’s scheduled week. In case of a medical emergency, please call the camp bookings department. If you are not able to attend camp at all because of sickness we will provide a refund (less 50%). Subject to us sighting a medical certificate. Please note that we do not offer refunds should you just change your mind.
Ngā reanga/pakeke ka kuhu (Ages for Camp Attendance)
We offer camps for our Kids - 5 – 13 years of age; our Teens – High school age only and from time to time we offer camps for all ages.
* Students who are 14 – 15 can register for our LIT Programme (run through our Kids Camps). These programmes encourage our teens to develop and grow their leadership and character through practical service, small group mentoring and becoming a volunteer where they can learn to give back to the community.
* Our leaders are required to be 16 years or over at all our Ministry Camps.
Check out our FAQ page.
* Another way to have your questions quickly answered is to contact our camp staff by email at: reachout@onebigadventure.org.nz
PARENT INFO POLICIES
Tīpako Rūma (Cabin Mates)
Campers may request to be placed in a Cabin with friends, however some age restrictions may apply. We work really hard to ensure Campers are placed accordingly so if cabins are filled before requests are received, cabin mates’ requests may not work out. Requests made after the initial registration may not be honoured. Even though we will make every effort to honour requests;
* One Big Adventure makes no guarantees with respect to cabin mate requests.
• If your camper is registered for OBA YOUTH, they will be in a cabin with other OBA YOUTH campers.
• Age – Our Cabins are sorted in age groups where possible. 5-7 years (Day campers only), 8 – 9 years (Juniors), 10 -11 years (Seniors) and 12 -13 years (OBA Youth).
• Siblings - We recommend that siblings stay in separate cabins, allowing their experience to be more individualised. Exceptions are occasionally made for special circumstances. Please call and let us know if you have a special circumstance; otherwise we will automatically separate your children.
Ngā Moni Utu (Payment)
In order to give as many campers as possible an opportunity to come to camp, we will be adhering strictly to our policy that states: Your camper’s balance must be PAID IN FULL PRIOR to your scheduled camp week. If you are not able to meet this requirement for any reason, please call the camp reception immediately, otherwise, your registration will be subject to dropping to our wait list or cancellation. This policy provides a way for campers on our waiting list to have the best possible chance to register for camp.
Rārangi Tātari (Waiting List)
We register our campers on a first-come, first-served basis. However, we do keep a waiting list in case of cancellations. If your camper is put on the waiting list we will email or call you to let you know. We will also call or email immediately if the camper gets into camp and off the waiting list. If your camper does not make it into camp, you will receive a full refund if you have already paid.
Tiki Atu (Camper Pick-up)
For the safety and well-being of our campers we request that if you, the parent or guardian, cannot pick up your child that you email or call the team at reception to advise them. Please leave us the first and last name of the person picking up your child, how they are related to the camper (ie. aunt, grandparent, neighbour, good friend of the family), and a contact phone number for them. This way we can ensure that the camper is going home with the contact person.
Whakakorenga (Cancellation)
Refunds are not issued for any cancellation of camp made within the two weeks prior to your camper’s scheduled week. In case of a medical emergency, please call the camp bookings department. If you are not able to attend camp at all because of sickness we will provide a refund (less 50%). Subject to us sighting a medical certificate. Please note that we do not offer refunds should you just change your mind.
Ngā reanga/pakeke ka kuhu (Ages for Camp Attendance)
We offer camps for our Kids - 5 – 13 years of age; our Teens – High school age only and from time to time we offer camps for all ages.
* Students who are 14 – 15 can register for our LIT Programme (run through our Kids Camps). These programmes encourage our teens to develop and grow their leadership and character through practical service, small group mentoring and becoming a volunteer where they can learn to give back to the community.
* Our leaders are required to be 16 years or over at all our Ministry Camps.
Check out our FAQ page.
* Another way to have your questions quickly answered is to contact our camp staff by email at: reachout@onebigadventure.org.nz