General Incident Plan
GUEST SAFETY & EMERGENCY PLANNING
We are committed to providing a safe and supportive environment for all our guests. Our guest safety and emergency planning are designed to ensure clear communication and a calm, organised response should the unexpected occur. The information below explains how we prepare, respond, and keep you informed.
Our goal is to give you confidence and peace of mind, so you can focus on enjoying your time with us. The purpose of our Emergency Plans is
to provide a system for responding to situations that could happen. The most likely emergencies that could occur are:
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What this means for you
For group leaders and families: If something unexpected occurs, our trained team will quickly assess the situation and take care of everyone on site, following clear steps to keep all participants safe.
You will be informed promptly
You will know what’s happening
You can trust trained staff are responding
At OBA we emphasise preparation and practice this includes training, drills, and experience. “Our team regularly reviews and practices these procedures so we’re ready to respond calmly and effectively.”
Our Emergency plans
you can see each of our preparedness plans by clicking on each one. it will open up a full size version which you can print or save.
